Legal & Privacy

Privacy Policy & Terms of Use

Effective date: November 18, 2025

Your trust is incredibly important to us at ExhaustCutout.com. This page explains how we handle your information, what you can expect when you use our site, and the rules that apply when you purchase and use our products.

1. Information We Collect

We only collect information that helps us process your orders, improve our website, and provide support.

A. Information you provide directly

Identity: your name and email address.
Contact & shipping details: phone number, shipping address, and billing address.
Support messages: any emails or messages you send us.

B. Information collected automatically

Technical data: IP address, browser type, device information, operating system, date/time of visit.
Usage data: pages you visit, how long you stay, scroll depth, clicks, and referring URLs.
Cookies & similar technologies: used to keep items in your cart, remember preferences, measure performance, and run marketing campaigns.

C. Payment information (via Stripe)

All card payments are processed by Stripe. We do not store or have direct access to your full card number or CVC. Stripe processes this data in accordance with PCI-DSS and their own privacy policy.

2. How We Use Your Information

Order processing: to process payments, fulfill orders, and send you order confirmations and updates.
Customer support: to answer questions and resolve issues.
Improving our site: to analyze performance, understand what customers care about, and optimize our pages and campaigns.
Marketing (with your consent): to send emails about new products, promotions, and updates. You can unsubscribe at any time.
Security and fraud prevention: to detect and prevent fraudulent transactions or abuse of our services.

3. Sharing with Trusted Partners

We do not sell your personal information. We share data only with partners who help us run our business:

Stripe: to securely process card payments.
Shipping carriers: to deliver your order (e.g., FedEx, USPS, UPS).
Analytics providers: such as Google Analytics, to understand how visitors use our website.
Marketing tools: such as Meta pixel or email service providers, to run ads and send optional newsletters.

All partners are required to keep your data secure and use it only for the purpose of providing their services to us.

4. Cookies & Tracking

We use cookies, pixels, and similar technologies to remember your preferences, keep items in your cart, measure performance, and run ads (for example through Google Analytics and Meta/Facebook Ads).

You can control cookies through your browser settings. Disabling some cookies may affect how our site works, but the core shopping experience should still function.

5. Your Rights & Choices

Access: you can request a copy of the personal data we hold about you.
Correction: you can ask us to correct inaccurate or incomplete information.
Deletion: you can request deletion of your data where it is no longer needed for legal or operational reasons.
Marketing opt-out: you can unsubscribe from marketing emails at any time using the link in those emails.

6. Children's Privacy

Our products and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

7. Terms of Use

By accessing ExhaustCutout.com and placing an order, you agree to these Terms of Use.

Product use: our exhaust cutout kits are designed for off-road or track use in some jurisdictions. You are fully responsible for checking and complying with local laws and regulations regarding exhaust and noise modifications before installation and use.
Orders & payments: when you place an order, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method.
Taxes & government fees: any sales or use taxes, import duties, customs charges, or other government fees that appear at checkout or are later assessed on your purchase are calculated based on information from payment providers (such as Stripe) and applicable law for your location. These amounts are not set by us and may change without notice. You are solely responsible for complying with your local tax and regulatory obligations; we do not provide tax or legal advice and are not liable for any additional notices, penalties, or charges you may receive from tax authorities.
Returns & refunds: returns are accepted only in accordance with our return policy communicated on the site or during checkout. Products must be unused and in original condition unless otherwise stated.
Installation & use at your own risk: installation should be carried out by a qualified professional. We are not responsible for damage to your vehicle, voided warranties, check engine lights, failed inspections, fines, or other consequences that may result from installation or use of the product.
No guarantees: to the maximum extent permitted by law, we do not guarantee that our website, payment systems, or products will be error-free, uninterrupted, or suitable for your specific vehicle, jurisdiction, or use case. You are responsible for deciding whether our products and services are appropriate for you.
Warranty: we may provide a limited warranty against manufacturing defects. This does not cover damage from improper installation, misuse, racing, or normal wear and tear.
Limitation of liability: to the maximum extent permitted by law, ExhaustCutout.com is not liable for indirect, incidental, special, punitive, or consequential damages, or for any loss of profits, revenue, or data, arising from the use or inability to use our products, website, or third-party services we rely on (such as payment processors, shipping carriers, or analytics providers).

8. Contact Us

If you have any questions about this Privacy Policy or our Terms, or if you would like to exercise your data rights, you can contact us at:

Email: exhaustcutout@gmail.com
Website: https://exhaustcutout.com